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L'ufficio CG

Alle pareti

Ampio e luminoso risulta sopratutto cablato a regola d'arte. Il team e' copmunque riuscito a lasciare una marcata impronta. Anzi, piu' di una.

Alle pareti 2

Il team e' intransigente sulla circolazione dei documenti riguardanti l'assistenza:


            From Your Friendly Techical Support Staff

 1. Describe your Computer problem

 2. Now, describe the problem accurately

 3. Speculate wildly about the cause of the problem

 4. Problem Severity

 A. Minor____    B. Minor____    C. Minor____    D. Trivial____

 5. Nature of the problem

 A. Locked Up____ B. Frozen____ C. Hung____      D. Shot_____

 6. Is your computer plugged in?          Yes__ No__

 7. Is it turned on?                      Yes__ No__

 8. Have you tried to fix it yourself?    Yes__ No__

 9. Have you made it worse?               Yes__

 10. Have you read the manual?            Yes__ No__

 11. Are you sure you've read the manual? Yes__ No__

 12. Are you absolutely certain you've read the manual?  No__

 13. Do you think you understood it?       Yes__ No__

 14. If 'Yes' then why can't you fix the problem yourself?

 15. How tall are you? Are you above this line? _____________

 16. What were you doing with your computer at the time
     the problem occurred? ________________________________

 17. If 'nothing' explain why you were logged in.

 18. Are you sure you aren't imagining the problem?  Yes__ No__

 19. How does this problem make you feel? ______________________

 20. Tell me about your childhood. ______________________________

 21. Do you have any independent witnesses of the problem?  Yes__ No__

 22. Can't you do something else, instead of bothering me?   Yes__

Sent by: Paul Snedden 

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